Terms of Use

By accessing or using the Rustic Charm website, you agree to the following Terms of Use. Please read them carefully.

Use of Website

  • You agree to use this website only for lawful purposes

  • You may not misuse the website, attempt unauthorized access, or interfere with its functionality

Product Information

  • We strive to display accurate product images and descriptions

  • Slight variations in color or appearance may occur due to screen settings or printing processes

  • All products are subject to availability

Pricing & Payments

  • Prices are listed in INR and may change without prior notice

  • Payments are processed securely through third-party gateways

  • Rustic Charm reserves the right to cancel orders in case of pricing or stock errors

Intellectual Property

All content on this website, including images, designs, logos, and text, is the property of Rustic Charm and may not be copied, reproduced, or used without permission.

Limitation of Liability

Rustic Charm shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Refund & Return Policy

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At Rustic Charm, we take great care in packaging and delivering our wall art. Please review our return policy carefully.

Return Eligibility

  • Returns are accepted within 14 days of delivery

  • Returns are only applicable if the item is damaged or broken during transit

  • Items must be unused and in original packaging

Non-Returnable Cases

We do not accept returns or refunds for:

  • Change of mind or personal preference

  • Minor color variations due to lighting or screen differences

  • Normal wear and tear

How to Request a Return

  1. Email us at rusticcharm65@gmail.com within 14 days of delivery

  2. Share your order ID and clear photos of the damaged item and packaging

  3. Once approved, we will arrange a replacement or refund

Refund Process

  • Approved refunds will be processed within 5–7 business days

  • Refunds will be credited to the original payment method

Contact Us

If you have any questions about our policies, feel free to reach out:

📧 Email: rusticcharm65@gmail.com
📍 Brand: Rustic Charm